Shipping

_

Shipping is free to Australian addresses and $15 USD for the rest of the world. Whilst there often aren't Customs Duties and Taxes applicable, please check with your receiving country as to what may apply to you.

_

Orders are posted at 4 pm on weekdays using express post direct from Bali, and usually take 5 business days to arrive (but please allow up to 7 days for rural or remote areas). International orders may take slightly longer, dependent on local carriers.

_

You will receive a tracking number via email when your order has been dispatched and you'll be able to track it from Bali here and then in Australia here with Australia Post.

_

If for some reason you aren't happy with your purchase, you can return it for a full refund or you can swap it for something else if returned in new unused condition and/or in the unfortunate event that it is faulty within 6 months of purchase

_

If you would like to return something, please email returns@bnvvt.com and include your order receipt along with a quick explanation of the the issue, and we'll advise the best way to proceed. 

_