Shipping

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Shipping is free to Australian addresses and $15 USD for the rest of the world. Whilst there often aren't Customs Duties and Taxes applicable, please check with your receiving country as to what may apply to you.
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Orders are posted at 4 pm on weekdays using express post direct from Bali, and usually take 5 business days to arrive (but please allow up to 7 days for rural or remote areas). International orders may take slightly longer, dependent on local carriers.
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You will receive a tracking number via email when your order has been dispatched and you'll be able to track it from Bali here and then in Australia here with Australia Post.
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If for some reason you aren't happy with your purchase, you can return it for a full refund or you can swap it for something else if returned in new unused condition and/or in the unfortunate event that it is faulty.
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If you would like to return something, please email returns@bnvvt.com and include your order receipt along with a quick explanation of the the issue, and we'll advise the best way to proceed. 
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Please do not return anything without contacting us first